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Delivery terms

All orders confirmed Monday to Friday will be handled at the same time for shipment. Shipments made after 15:30 pm are processed and shipped the next business day.

 

Shipments to the Peninsula: 24h, for orders placed before 15:30

Shipments to Baleares, Canary Islands, Ceuta and Melilla: 48h

Shipments to EU: 48 / 72h

 

As a general rule, the shipment will be made directly upon receipt of the payment. The delivery period can be extended for reasons beyond the control of the parties such as overwhelming force, unforeseeable interruptions of production, intervention by the authorities, delays in transport and customs, damage to transport, removal of important pieces of manufacturing and labor disputes.

The delivery will be made in the delivery address provided by the customer. The customer ensures that the delivery address provided is correct and complete. Any costs resulting from an erroneous delivery due to the indication of an incorrect delivery address will be borne by the customer.

There will be no shipments to mail boxes, slogans, or mailboxes, or hotels of any kind.

The delivery period can be extended for reasons beyond the control of the parties such as overwhelming force, unforeseeable interruptions of production, intervention by the authorities, delays in transport and customs, damage to transport, removal of important pieces of manufacturing and labor disputes.

Returns

Returns will be accepted within 15 days from the date of delivery of the order. If the products are not returned in their original packaging, the depreciation will be deducted from the refund. The refund will be made by the same system in which the payment was made for a value equal to the price paid at the time of purchase, including payment for the product and shipping costs. The cost of sending the return will be borne by the customer.

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